ok93's Privacy Policy

1 Introduction & Overview

ok93 is a safe and reliable online gaming platform operated for users in Bangladesh. We are fully committed to the privacy of our users. This Privacy Policy ("Policy") explains what information ok93 collects when you use the website (ok93.lat), why it is collected, how it is used, and how it is kept secure.

This policy applies to all ok93 services — casino games, sports betting, live games, and all account-related activities. By accessing or registering on our site, you agree to the full terms of this policy.

2 Information We Collect

ok93 collects two types of information — information you provide directly, and information collected automatically while you use the site.

2.1 Personally Identifiable Information

During account registration and management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladesh address (including district and division)
• Government-issued ID details for identity verification (when required)
• Payment method details — bKash, Nagad, or Rocket number

2.2 Automatically Collected Information

When you access ok93, the following technical information is recorded automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Source of visit (referral URL)
• Pages visited, session duration, and click patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

A record of each of your deposits, withdrawals, and gaming activities is stored in our system. This includes the date and time of the transaction, amount, method, and status. This information is necessary for account security and dispute resolution.

3 Purpose of Data Use

ok93 uses the information collected for the following purposes:

3.1 Account Management & Service Delivery

• To create and manage your ok93 account
• To verify your identity and age (to confirm 21+)
• To process deposit and withdrawal transactions
• To apply bonuses and promotional offers
• To display gaming history and balance

3.2 Security & Fraud Prevention

• To detect and prevent unauthorized access to accounts
• To monitor suspicious transactions
• To enforce responsible gaming policies
• To prevent money laundering and fraudulent activity

3.3 Customer Support

• To respond to your support requests
• To resolve account-related issues
• To customize services according to your preferences

3.4 Service Improvement

• To improve site performance and user experience
• To plan new games and features
• To identify and resolve technical issues

4 Data Sharing & Disclosure

ok93 never sells, rents, or commercially distributes your personal information to third parties. However, specific information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted technology partners and payment processors to operate our services. These partners operate under strict confidentiality agreements and may not use the information beyond the stated purpose.

4.2 Legal Obligations

Relevant information may be disclosed to comply with lawful orders from competent courts or regulatory authorities. In such cases, we provide only the minimum information required under the law.

4.3 Business Changes

In the event of a business restructuring, merger, or acquisition of ok93, user information may be transferred to the relevant new entity. We will notify you before any such change takes place.

5 Cookies & Tracking Technologies

ok93 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining login sessions, verifying security tokens, and managing gaming sessions. Without them, the site cannot function properly.

5.2 Functional Cookies

These cookies remember your preferences (such as language and display settings) so you do not have to reset them every time you log in. They make your experience smoother.

5.3 Analytics Cookies

Analytics cookies are used to understand site traffic and usage patterns. This information is reviewed in aggregate and does not directly identify any individual.

You have the option to disable cookies in your browser settings, though doing so may limit some site functionality.

6 Data Security Measures

ok93 follows industry-standard technologies and processes to protect your information. Our security infrastructure is structured in the following layers:

• SSL Encryption: All web traffic on ok93 is encrypted using SSL/TLS technology, which prevents third-party access during data transmission.
• Password Protection: User passwords are stored using a one-way hashing method — meaning no staff member can view your password directly.
• Access Controls: Access to sensitive information is strictly controlled, and only authorized personnel can view the information they need.
• Payment Security: All financial transactions via bKash, Nagad, and Rocket are processed under each provider's own security framework.
• Regular Security Audits: Our systems undergo regular security audits to identify and address vulnerabilities.

Please note that data transmission over the internet is not entirely risk-free. While we make every effort to provide maximum protection, absolute security cannot be guaranteed.

7 Data Retention Period

ok93 retains your information for as long as necessary — that is, for the duration your account remains active and for any additional period required to meet legal or regulatory obligations.

• Active account data: Until the account is closed
• Transaction records: A minimum of five years (in accordance with financial regulatory obligations)
• Customer support records: A reasonable period after the matter is resolved
• Temporarily inactive accounts: In accordance with applicable policy

Once the required retention period has passed, data is securely deleted or anonymized.

8 Your Rights

As an ok93 user, you have the following rights:

8.1 Right to Access

You may request a copy of the personal information we hold about you. We will provide it within a reasonable timeframe.

8.2 Right to Correction

If any information in your account is incomplete or incorrect, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, we are required to retain some information for a specified period due to legal or regulatory obligations.

8.4 Right to Object to Processing

You may object at any time to the processing of your information for marketing purposes. Contact us through our support channels and we will take action promptly.

8.5 Right to Lodge a Complaint

If you have any privacy-related concerns, please inform our support team first. We take every complaint seriously and work toward a prompt resolution.

To exercise any of these rights, contact us via 24/7 live chat or email.

9 Protection of Children & Minors

ok93 is a platform operated exclusively for those aged 21 and above. We do not intentionally collect any information from minors, and we do not support account registration by anyone below this age.

Age verification is mandatory at registration. If we suspect that a minor's information has entered our system, the account will be closed immediately and the relevant information will be deleted.

If you believe a child or minor is using ok93, please notify our support team immediately.

10 Third-Party Links

ok93 may at times use third-party services on its site (such as payment gateways bKash, Nagad, Rocket, or game providers such as Pragmatic Play, Evolution Gaming, Spribe). These third parties have their own privacy policies, and your information on their platforms is governed by their respective policies.

ok93 is not responsible for how these third parties manage your information. We recommend reading the relevant party's privacy policy before using their services.

11 International Data Transfers

ok93's servers and technology infrastructure may be located in various locations. As a result, your information may be processed or stored outside Bangladesh. Where data is transferred internationally, we ensure that equivalent protection measures are in place.

ok93 always ensures the necessary technical and organizational measures to keep your information secure, regardless of where it is processed.

12 Changes to This Policy

ok93 may update this privacy policy from time to time — due to changes in services, technological developments, or legal requirements. If there are any significant changes to the policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email or at the time of login
• Explicitly obtain fresh consent for important changes

If you continue using ok93 after a policy change, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.